Zoom’s new ‘AI companion’ will catch you up when you’re late for a meeting

Rate this post

Zoom AI Companion, the new name for the video call platform’s generative artificial intelligence tool, is “significantly” expanding its capabilities starting this fall. The AI ​​companion will be available at no additional cost if you already pay for the video-meeting service, Zoom announced on Tuesday.

Customers can soon expect to see the AI ​​tool across Zoom, including team chat, meetings, phone, email, whiteboards, and “additional features on the roadmap.” Some features will be available immediately, while others will launch in the coming months, Zoom said.

Undoubtedly Zoom’s most famous feature is video chatting for work meetings. One of the new capabilities of the Zoom AI Companion allows you to quickly catch up if a Zoom meeting is delayed by asking questions through the side panel. After the meeting, you can get a Zoom recording with highlights and smart chapters, as well as an auto-generated meeting summary (as long as the meeting host has enabled these features).

By this spring, Zoom says its AI tool will be able to provide “real-time feedback” on its understanding of your performance in meetings, as well as coach you on your conversation and presentation skills.

Other updates for Zoom include Generative AI Summarization for Team Chat, which will launch in the coming weeks and help you capture longer chat threads. Starting in 2024, you can auto-complete sentences and schedule meetings from chat. Other features will also be added for meeting preparation, debriefing and more.

AI companions are turned off by default, Zoom said Tuesday, and whoever controls the account will be in charge of enabling them. The company also says it doesn’t use consumer audio, video or other content to train its AI. This follows concerns over Zoom “slurping” data for its AI tools.

Zoom said it is using its own large language model as well as Meta’s Llama 2, OpenAI and Anthropic to power its AI feature. Power generative AI chatbots like OpenAI’s ChatGPT, Google’s Bard, and Microsoft’s Bing are big language models.

Editors’ note: CNET is using an AI engine to help generate some stories. For more, see This post.

Leave a Comment